Last updated: January 31, 2026

This Privacy Policy explains how Collectales LLC (“we,” “us,” or “our”) collects, uses, and protects your information when you use the Collectales website and services (the “Service”).

By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

a. Information You Provide

When you create an account, make a purchase, or use the Service, we may collect:

• Name

• Email address

• Account identifiers and authentication data

• Transaction-related information (such as purchase amount, currency, and order status)

b. Third-Party Login (Google)

If you sign in using Google Login, we may receive limited information from Google, such as:

• Your name

• Email address

• Profile image (if available)

This information is used solely to authenticate you and manage your account.

c. Payments (Stripe)

Payments on Collectales are processed by Stripe, a third-party payment processor.
We do not store your full credit card details.

Stripe may collect and process payment information such as:

• Payment method details

• Transaction identifiers

• Billing-related information

This information is handled directly by Stripe in accordance with their own privacy policies and security standards.

2. How We Use Your Information

We use your information to:

• Create and manage user accounts

• Authenticate users via third-party providers

• Process payments and transactions

• Operate, maintain, and improve the Service

• Communicate with users regarding orders, accounts, or service updates

We do not sell personal information.

3. Sharing of Information

We may share information only when necessary:

• With service providers such as Stripe and authentication providers to operate the Service

• To comply with legal obligations or lawful requests

• To protect the rights, security, and integrity of Collectales and its users

All third-party providers are required to handle data securely and in accordance with applicable laws.

4. Cookies & Session Data

We may use cookies or similar technologies to:

• Maintain login sessions

• Enable core functionality

• Improve user experience

These technologies are not used for cross-site advertising tracking.

5. Data Security

We implement reasonable technical and organizational measures to protect personal information.
However, no online service can guarantee absolute security.

6. Data Retention

We retain personal information only for as long as necessary to:

• Provide the Service

• Complete transactions

• Comply with legal and accounting requirements

7. Children’s Privacy

Collectales is not intended for children under the age of 13. We do not knowingly collect personal information from children.

8. Your Rights

Depending on your location, you may have rights to:

• Access, correct, or delete your personal information

• Request information about data processing practices

Requests can be made by contacting us.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted with a revised “Last updated” date.

10. Contact

If you have any questions about this Privacy Policy, please contact us at:
hello@collectales.com